Our Policies

Please arrive 5-10 minutes prior to your scheduled appointment

So that we can start your service on time or even early. A late arrival may require a reduced appointment time, at scheduled price, with respect to the clients that are scheduled after you.

Cancellation/Rescheduling Policy

$50 deposit is required with appointments.

Less than 24 hour notice and “no shows” will be charged 100% of the service. You are more than welcome to “gift” your appointment to a friend or family member.

As a small business owner I pride myself on providing the best service and being a dependable person. I need adequate time to fill an empty appointment as this is how I make my living and provide for my family.

Quiet, Please

Please turn off or place cell phones on silent upon check in at Aloe Beauty and speak softly. We are a haven for all those coming here to relax and enjoy a tranquil and stress reducing experience.

Gratuities

Your spa service fee does not include gratuities. Customary gratuity for each service provider is a minimum of 20%. Tipping is never expected, but always appreciated.


 

Product Returns or Exchanges

You may return unopened skin care products in original packaging within 15 days of purchase accompanied by a sales receipt for a full refund. Any opened products may be returned for spa credit within 15 days of purchase.

Pregnancy or Medical Conditions

Be sure to mention any medical information when you book an appointment. Certain services may not be advisable for you.

Children

To maintain a serene atmosphere, we ask that you not bring children to Aloe Beauty. We do, however, allow children to enjoy certain spa services under the following guidelines: children under 18 must be accompanied by an adult and all children under the age of 18 must have an adult sign their initial consultation form. It is the adult’s responsibility to monitor the child’s behavior.

 This is a Professional Spa Establishment

Our trained staff are here solely to help improve your wellness and relaxation. If a staff member ever feels that a client is behaving inappropriately, they are authorized to stop a service immediately and you will be charged for the services scheduled.